Referral program

Thank you for your interest in our "Refer a Friend" program! Please review the following terms and conditions to ensure you understand the requirements and benefits of this program.

1. Program Overview

• When you refer a friend to our services, both you (the "Referrer") and your friend (the "New Customer") will each receive a $50 credit on your accounts.

2. Eligibility Criteria

• Referrer:
  • Must be a current paying customer with at least 12 appointments attended and paid for.
• New Customer:
  • Must be a completely new customer who has not previously used our services.
  • Must attend and pay for 12 appointments to qualify for the $50 credit.
  • Must not be an immediate family member of the Referrer.

3. Referral Process

• The New Customer must list the Referrer’s name on their intake paperwork when signing up for their appointments.

4. Credit Application

• The $50 credit will be applied to both the Referrer's and the New Customer's accounts once the New Customer has attended and paid for 12 appointments and the Referrer has attended and paid for 12 appointments.
• Both the Referrer and the New Customer must meet all eligibility criteria to receive the credit.
• If the New Client was referred by more than one person, the $50 credit will be split evenly amongst the Referrers.

5. Conditions and Restrictions

• The referral program is only available to New Customers. A New Customer is defined as someone who has never attended any session with us.
• The Referrer must be an active paying customer with at least 12 appointments attended and paid for at the time the New Customer completes their 12 appointments.
• Credits are non-transferable, non-refundable, and cannot be exchanged for cash.
• Credits can only be used towards future appointments and cannot be applied to past purchases or outstanding balances.
• The referral program is only applicable for music therapy and music lessons.

6. Immediate Family Members

• Immediate family members of the Referrer are not eligible to participate as New Clients in this referral program.
• Immediate family members include parents, siblings, spouses, and children.

7. Program Changes and Termination

• We reserve the right to modify or terminate the referral program at any time without prior notice.
• Any modifications or termination of the program will not affect credits already earned under the existing terms.

8. Acceptance of Terms

• By participating in our referral program, both the Referrer and the New Customer agree to abide by these terms and conditions.
• Continued participation in the referral program constitutes acceptance of any changes made to these terms and conditions.

9. Contact Information

• For any questions or concerns regarding the referral program, please contact our customer service team at admin@wellness-therapy-services.com.

We appreciate your referrals and thank you for being a valued customer!