Referral program

Thank you for your interest in our "Refer a Friend" program! Please review the following terms and conditions to ensure you understand the requirements and benefits of this program.

1. Program Overview

• When you refer a friend to our services, both you (the "Referrer") and your friend (the "New Customer") will each receive a $50 credit on your accounts.

2. Eligibility Criteria

• Because of Medicaid requirements, art therapy is excluded from our referral program. Only music therapy and music lesson customers are eligible.
  • Referrer:
    • Must be a current paying customer with at least 6 appointments attended and paid for OR have signed up and paid the deposit for the 8-week summer program.
  • New Customer:
    • Must be a completely new customer who has not previously used our services.
    • Must attend and pay for 6 appointments OR sign up for the 8-week summer program to qualify for the $50 credit.
    • Must not be an immediate family member of the Referrer.

3. Referral Process

• The New Customer must list the Referrer’s name on their intake paperwork when signing up for their appointments.

4. Credit Application

• The $50 credit will be applied to both the Referrer's and the New Customer's accounts once the New Customer has attended and paid for 6 appointments and the Referrer has attended and paid for 6 appointments, OR both the Referrer and New Customer have paid the deposit for the 8-week summer program.
• Both the Referrer and the New Customer must meet all eligibility criteria to receive the credit.
• If the New Client was referred by more than one person, the $50 credit will be split evenly amongst the Referrers.

5. Conditions and Restrictions

• The referral program is only available to New Customers. A New Customer is defined as someone who has never attended any session with us.
• The Referrer must be an active paying customer with at least 6 appointments attended and paid for, OR a paid registration for the 8-week summer program at the time the New Customer completes their 6 appointments.
• Credits are non-transferable, non-refundable, and cannot be exchanged for cash.
• Credits can only be used towards future appointments and cannot be applied to past purchases or outstanding balances.
• The referral program is only applicable for music therapy and music lessons.

6. Immediate Family Members

• Immediate family members of the Referrer are not eligible to participate as New Clients in this referral program.
• Immediate family members include parents, siblings, spouses, and children.

7. Program Changes and Termination

• We reserve the right to modify or terminate the referral program at any time without prior notice.
• Any modifications or termination of the program will not affect credits already earned under the existing terms.

8. Acceptance of Terms

• By participating in our referral program, both the Referrer and the New Customer agree to abide by these terms and conditions.
• Continued participation in the referral program constitutes acceptance of any changes made to these terms and conditions.

9. Contact Information

• For any questions or concerns regarding the referral program, please contact our customer service team at admin@wellness-creative.com.

We appreciate your referrals and thank you for being a valued customer!